Privacy Policy
How we collect, use, and protect your personal information
1. Introduction
Code Gift OÜ ("we", "us", or "our") operates the Animae platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with applicable privacy laws including GDPR, CCPA, and other relevant regulations.
2. Information We Collect
Account Information
- Email address and authentication credentials
- Profile information (name, avatar, preferences)
- Age verification data (date of birth for 18+ features)
- Payment information (processed by third-party providers)
Usage Data
- Character creation data and preferences
- Chat messages and AI character interactions
- Feature usage patterns and platform analytics
- Device information, IP address, and browser data
Generated Content
- AI-generated images and character descriptions
- User-created character profiles and backstories
- Conversation histories with AI characters
- User feedback and ratings
3. How We Use Your Information
We use your information for the following purposes:
Service Provision
- Create and manage your account
- Process AI character interactions and generate responses
- Generate and deliver AI-created images
- Process payments and manage token balances
Improvement & Analytics
- Improve AI character responses and platform features
- Analyze usage patterns to enhance user experience
- Conduct research and development on AI technologies
- Provide customer support and troubleshooting
Safety & Compliance
- Monitor content for safety and policy compliance
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations and enforcement requests
- Enforce our Terms of Service and community guidelines
4. AI Character Data Processing
Your interactions with AI characters are central to our service:
Conversation Data
- Messages you send to AI characters are processed to generate responses
- Conversation history is stored to maintain context and character memory
- We use conversation data to improve AI character responses and personalities
- Adult content conversations are handled with additional privacy protections
AI Training
- Aggregated, anonymized conversation data may be used to train our AI models
- Personal identifiers are removed from training data
- You can opt out of AI training use through your account settings
6. Data Storage & Security
We implement appropriate technical and organizational measures to protect your information:
Security Measures
- Encryption in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Secure development practices and code reviews
Data Location
- Primary data storage in secure cloud facilities
- Backup systems in geographically distributed locations
- Compliance with regional data residency requirements where applicable
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Access & Portability
- Request access to your personal information
- Download your data in a portable format
- Receive information about data processing activities
Correction & Deletion
- Correct inaccurate personal information
- Request deletion of your personal data
- Object to certain processing activities
Control & Consent
- Withdraw consent for data processing
- Opt out of marketing communications
- Request processing restrictions
To exercise your rights, contact us at ai.entertainment.solutions@gmail.com or use the privacy controls in your account settings.
9. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
Account Data
- Retained while your account is active
- Deleted within 90 days of account closure (unless legally required to retain)
- Some data may be retained in anonymized form for analytics
Conversation Data
- Stored for up to 2 years to maintain character memory and context
- Can be deleted earlier upon user request
- Anonymized data may be retained for AI improvement purposes
Legal & Safety Data
- Data required for legal compliance retained as legally required
- Safety and security logs retained for up to 1 year
- Payment records retained as required by financial regulations
10. International Data Transfers
Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses for EU data transfers
- Adequacy decisions and certification mechanisms
- Regular assessment of transfer mechanisms and protections
11. Children's Privacy
We take special care to protect children's privacy:
- Users under 13 are not permitted to create accounts
- Users 13-17 require parental consent and have restricted access to certain features
- Adult content is strictly limited to verified users 18 years and older
- We do not knowingly collect personal information from children under 13
If you believe a child under 13 has provided personal information, contact us immediately at ai.entertainment.solutions@gmail.com.
12. Privacy Policy Changes
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Send email notifications for material changes
- Provide in-app notifications where appropriate
- Maintain a history of policy versions
Continued use of our service after changes become effective indicates acceptance of the updated policy.
13. Contact Information
For questions about this Privacy Policy or our data practices, contact us:
Questions about our Privacy Policy?
Contact our team at ai.entertainment.solutions@gmail.com
For GDPR requests, please include "GDPR Request" in your subject line.